Diary Entry 18
Ever had to teach someone how to use a technology? If you haven’t, then let me tell you it is one of the hardest things to do. These are some really brilliant people, but when it comes to things like computers they dont have a clue
Ever went to a national monument or some other place like that for sightseeing with your family, and you wanted to take a group picture which included everybody. So you give the camera to the smartest stranger who walks by, and tell him which button to press and how to focus and stuff like that, and then you go stand in front of the camera along with everybody else, waiting for the flash with a big grin on your face. You wait and wait and after 5 minutes (by now your back would have started hurting if you gave weird poses) the guy suddenly says he is not able to click and you have to go back and explain it to him all over again while the others look at him with a frown. If this happened to you, you will think this guy is a dummy who is clumsy with things but it will turn out that he is actually a Cardio surgeon who is adept in giving people heart transplants but inept when it comes to taking pictures in a camera. Not exaggerating here. I have patiently trained such people in various complex skills like using an email, how to switch on and take pictures with a digital camera etc. They are very much real and you probably are one yourself.
Well if you thought that teaching them how to use a camera was hard then you should try to teach them how to use a computer. I have done this and so I know.
This is a conversation I had over the phone with my dear doctor friend (I am not saying they are either of my parents, I am just saying its a true story :D)
Doctor: Hey I got the laptop.
Me: Cool. So have you turned it on yet?
Me: Why not? Just click the switch on button.
Doctor: There are so many buttons. How do I know which one is the switch on button?
Me: The one which is on the very top of the key board. It will have the same symbol you see in the switch on/off button in the TV remote.
Doctor: okay I see it. I think its turning on. I need to make a email account. People seem to want to mail me things all the time and they ask me for my email id. Some how it seems to shock them when I tell them I don’t use a computer. They don’t understand how doctors dont use computers.
Me: Hmmm. Its very easy to make a email id. Lets first get you a good browser. I don’t want you to use the default internet explorer.
Doctor: Should I go buy a new browser???
Me: No no its free. Dont you ever buy anything. People are downloading operating system these days.
Doctor: Oh. I got a anti virus though.
Me: WHY DID YOU WASTE MONEY IN THAT?
Doctor: Isnt that like the computers immune system or something.
Me: Yeah but you could have still got it for free. Its not like the computer is going to get a cold.
Doctor: Its ok.
Me: Sigh don’t buy anything from now on without asking me.
Doctor: I think the computer is on, what should I do.
Me: Click on the ‘e’ icon on the screen and type google.com
Doctor: Oh wow who would have thought I will be using google.
Me: Well I guess everybody sort of assumes that you do. Type firefox download and click enter.
Doctor: Man that is so hard. It is going to take some time. Wait.
Me: What? Why?
Doctor: The letters are all messed up. Its not in order. Let me call you back after typing.
After fifteen minutes or so, I get a call. I tell the doctor how to download and install the firefox browser and ask the doctor to call me back for the instructions on how to send emails.
An hour passes and I have still not got a call. How hard will it be to install a browser? Has something happened to the doctor? I call...
Me: What happened? Have you installed yet?
Doctor: No I am still in the process of installing.
Me: WHAT? You could have formatted your computer and reinstalled the Operating System by now and you are telling me you are still installing a browser?
Doctor: Yeah this process is so complicated da.
Me: What does it say on the screen now?
Doctor: It says license agreement. I have been reading it for the past one hour. There is still more. I cant understand some of the terms. You done this before, can you tell me what it is?
It will take two years to teach them how to use a email.Previous Post -The Medicine Hater